Currently there may be problems with your dashboard Maintenance work will be done in the course of the day There are no known malfunctions

Frequently Asked Questions

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When you access your dashboard for the first time, it may not have been approved yet. This process can take up to 24 hours.

If you have already used your dashboard, we are currently updating it. Usually this takes no longer than 24 hours.

This problem occurs when you are logged into your browser with another Microsoft account. To fix the problem, do the following:

  • Log out from your unused Microsoft account
  • Clear all your browser history
  • Clear all website data
  • Delete all cookies

Also, your dashboard cannot be displayed if you use the incognito mode in your browser, as this prevents authentication between the site and the dashboard.

This problem occurs when you are logged into your browser with another Microsoft account. To fix the problem, do the following:

  • Log out from your unused Microsoft account
  • Clear all your browser history
  • Clear all website data
  • Delete all cookies

Also, your dashboard cannot be displayed if you use the incognito mode in your browser, as this prevents authentication between the site and the dashboard.

Your dashboard can be accessed with any device. Please note that your dashboard will not work without JavaScript. If your browser does not support JavaScript, you must use a different browser. Smartphones and small tablets may have problems with the display. This is because your dashboard is optimally adapted to the size of laptops and desktop PCs. If you need an adaptation for smaller screens, feel free to use the support form.


Nein, eine eigene App gibt es nicht. Jedoch können Sie die Website auf ihrem Android oder iOS Smartphone zu Ihrem Homebildschirm hinzufügen, diese kann dann wie eine eigene App genutzt werden. Eine Anleitung für iOS finden sie hier:


If the problem persists, or it is not listed, you can create a support request.

Create support request










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