{"id":3199,"date":"2021-11-30T10:00:45","date_gmt":"2021-11-30T09:00:45","guid":{"rendered":"https:\/\/traveldataanalytics.de\/?page_id=3199"},"modified":"2026-04-22T11:32:38","modified_gmt":"2026-04-22T09:32:38","slug":"help","status":"publish","type":"page","link":"https:\/\/traveldataanalytics.de\/en\/kundenbereich\/hilfe","title":{"rendered":"Dashboard Helpdesk"},"content":{"rendered":"\n<a class=\"error-help error-dashboard select-none\"><i class=\"fa-solid fa-circle fa-fade\" aria-hidden=\"true\" style=\"color: #b90000; margin-right: 8px;\"><\/i>Aktuell kann es zu Problemen in Ihrem Kundenbereich kommen<\/a>\n<a class=\"maintenance-help maintenance-dashboard select-none\"><i class=\"fa-solid fa-circle fa-fade\" aria-hidden=\"true\" style=\"color: #ff9000; margin-right: 8px;\"><\/i>Im laufe des Tages werden Wartungsarbeiten durchgef\u00fchrt<\/a>\n<a class=\"fixed-help dashboard-hilfe select-none\"><i class=\"fa-solid fa-circle fa-fade\" aria-hidden=\"true\" style=\"color: #1fa500; margin-right: 8px;\"><\/i>Es sind keine St\u00f6rungen bekannt<\/a>\n\n<style>\n.error-help {\n  font-family: 'Saira';\n  text-transform: uppercase;\n  width: 100%;\n  text-align: center;\n  padding: 10px;\n  color: #333 !important;\n  background: rgba(210, 210, 210, 0.7);\n  -webkit-backdrop-filter: blur(40px) saturate(2);\n  backdrop-filter: blur(40px) saturate(2);\n  font-weight: 600;\n  letter-spacing: 2px;\n  position: sticky;\n  top: 100px;\n  min-height: 50px;\n  z-index: 999;\n  font-size: 16px;\n  display: none;\n  align-items: center;\n  justify-content: center;\n  border: 1px solid rgba(208, 208, 208, 0.46);\n  box-shadow: 0 5px 10px 0 rgb(50 50 50 \/ 6%);\n}\n\n.maintenance-help {\n  font-family: 'Saira';\n  text-transform: uppercase;\n  width: 100%;\n  text-align: center;\n  padding: 10px;\n  color: #333 !important;\n  background: rgba(210, 210, 210, 0.7);\n  -webkit-backdrop-filter: blur(40px) saturate(2);\n  backdrop-filter: blur(40px) saturate(2);\n  font-weight: 600;\n  letter-spacing: 2px;\n  position: sticky;\n  top: 100px;\n  min-height: 50px;\n  z-index: 999;\n  font-size: 16px;\n  display: none;\n  align-items: center;\n  justify-content: center;\n  border: 1px solid rgba(208, 208, 208, 0.46);\n  box-shadow: 0 5px 10px 0 rgb(50 50 50 \/ 6%);\n}\n\n.fixed-help {\n  font-family: 'Saira';\n  text-transform: uppercase;\n  width: 100%;\n  text-align: center;\n  padding: 10px;\n  color: #333 !important;\n  background: rgba(210, 210, 210, 0.7);\n  -webkit-backdrop-filter: blur(40px) saturate(2);\n  backdrop-filter: blur(40px) saturate(2);\n  font-weight: 600;\n  letter-spacing: 2px;\n  position: sticky;\n  top: 100px;\n  min-height: 50px;\n  z-index: 999;\n  font-size: 16px;\n  display: none;\n  align-items: center;\n  justify-content: center;\n  border: 1px solid rgba(208, 208, 208, 0.46);\n  box-shadow: 0 5px 10px 0 rgb(50 50 50 \/ 6%);\n}\n\n  .admin-bar .error-help {\n    top: 132px;\n  }\n\n  .admin-bar .maintenance-help {\n    top: 132px;\n  }\n\n  .admin-bar .fixed-help {\n    top: 132px;\n  }\n\n  .error-help {\n    top: 100px;\n  }\n\n  .maintenance-help {\n    top: 100px;\n  }\n\n  .fixed-help {\n    top: 100px;\n  }\n\n  @media screen and (max-width: 600px) {\n    .admin-bar .error-help {\n      top: 100px !important;\n    }\n\n    .admin-bar .maintenance-help {\n      top: 100px !important;\n    }\n\n    .admin-bar .fixed-help {\n      top: 100px !important;\n    }\n  }\n\n  @media screen and (max-width: 782px) {\n    .admin-bar .error-help {\n      top: 146px;\n    }\n\n    .admin-bar .maintenance-help {\n      top: 146px;\n    }\n\n    .admin-bar .fixed-help {\n      top: 146px;\n    }\n  }\n\n<\/style>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"Frequently-Asked-Questions\">Frequently Asked Questions<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide faq-help wow slideInUp select-none\" id=\"faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<style>\n.faq-help {\nbackground-color: #EFEFEF;\nborder: 1px solid #ccc;\nborder-radius: 2px;\n}  \n.wrap {\n    padding: 25px;\n    max-width: 100%;\n  }\n  .accordion .panel {\n    margin: 0 auto;\n    height: 0;\n    overflow: hidden;\n    line-height: 1.4;\n    padding: 0 20px;\n    box-sizing: border-box;\n    transition: all 0.5s;\n  }\n  .accordion input:checked~.panel {\n    height: auto;\n    color: #777777;\n    padding: 20px;\n    transition: all 0.5s;\n  }\n  .accordion label {\n    cursor: pointer;\n    background-color: #063376;\n    display: flex;\n    align-content: center;\n    align-items: center;\n    justify-content: space-between;\n    flex-direction: row-reverse;\n    padding: 15px;\n    width: 100%;\n    color: #fff;\n    box-sizing: border-box;\n    z-index: 100;\n    border-radius: 2px;\n    transition: all 0.2s linear 0s;\n    -webkit-transition: all 0.2s linear 0s;\n    -o-transition: all 0.2s linear 0s;\n    overflow: hidden;\n    width: 100%;\n  }\n.accordion label:hover {\n    box-shadow: 1px 3px 12px 0 #0000006b;\n    background-color: #5191C6;\n}\n  .accordion input {\n    display: none;\n  }\n  .accordion input:checked+label {\n    background-color: #91b4da;\n    border-radius: 2px;\n    box-shadow: 1px 3px 12px 0 #0000006b;\n  }\n.accordion-label:before {\n  color: #fff;\n  position: relative;\n  float: right;\n  font: normal 18px\/1 dash icons;\n  -webkit-font-smoothing: antialiased;\n  -moz-osx-font-smoothing: grayscale;\n  background-image: none !important;\n  font-family: 'Font Awesome 6 Free';\n  content: \"\\2b\";\n  display: inline-block;\n  vertical-align: middle;\n  font-weight: 900;\n  padding-left: 10px;\n  padding-right: 10px;\n  transition: 0.3s;\n}\n.accordion input:checked+label:before {\n  transition: 0.3s;\n  transform: rotate(45deg);\n}\n  .accordion-text {\n    text-align: justify;\n    font-size: 16px;\n  }\n  .accordion-label {\n    font-family: Saira;\n    font-weight: 300;\n    font-size: 16px;\n  }\n@media screen and (max-width: 1140px) {\n  .accordion label:hover {\n    box-shadow: none;\n    -webkit-transform: none;\n    -ms-transform: none;\n    transform: none;\n  }\n}\n<\/style>\n<div class=\"wrap\">\n  <div class=\"accordion\">\n    <div>\n      <input type=\"radio\" name=\"acc\" id=\"1\">\n      <label for=\"1\" class=\"accordion-label\">Statt meinem Kundenbereich wird eine wei\u00dfe Fl\u00e4che angezeigt.<\/label>\n      <div class=\"panel\">\n        <b class=\"accordion-text\" style=\"display: block; margin-bottom: 10px;\">Safari Browser:<\/b>\n        <p class=\"accordion-text\">Sollte Ihnen statt des Kundenbereichs nur eine wei\u00dfe Seite angezeigt werden, befolgen Sie diese Schritte: Bitte stellen Sie sicher, dass die K\u00e4stchen f\u00fcr &#8222;Website\u00fcbergreifendes Tracking verhindern&#8220; sowie f\u00fcr &#8222;Alle Cookies blockieren&#8220; in den Safari Datenschutzeinstellungen deaktiviert sind. Sollten diese Optionen aktiviert sein kann es zu Problemen bei der Anmeldung kommen. Alternativ k\u00f6nnen Sie auch einen anderen Browser nutzen, f\u00fcr die Nutzung ihres Kundenbereichs empfehlen wir Ihnen Google Chrome.<\/p>\n        <img decoding=\"async\" class=\"mhds-logo\" style=\"width: 100%;\" src=\"https:\/\/traveldataanalytics.de\/wp-content\/uploads\/2022\/01\/Safari_Einstellung.png\">\n        <b class=\"accordion-text\" style=\"display: block; margin-bottom: 10px;\">Andere Browser:<\/b>\n        <p class=\"accordion-text\">Bitte stellen Sie in ihren Browsereinstellungen sicher, dass die Verwendung von &#8222;Cross-site Cookies&#8220; nicht blockiert wird. Ohne diese Cookies kann die Anmeldung an Ihrem Kundenbereich zu Fehlern f\u00fchren. Alternativ k\u00f6nnen Sie auch einen anderen Browser nutzen, f\u00fcr die Nutzung ihres Kundenbereichs empfehlen wir Ihnen Google Chrome.<\/p>\n      <\/div>\n    <\/div>\n    <div>\n      <input type=\"radio\" name=\"acc\" id=\"2\">\n      <label for=\"2\" class=\"accordion-label\">Meldung: &quot;View nicht gefunden&quot; wird angezeigt.<\/label>\n      <div class=\"panel\">\n<p class=\"accordion-text\">Wenn Sie das erste mal auf ihren Kundenbereich zugreifen, kann es sein, dass dieser noch nicht freigegeben wurde. Dieser Prozess kann bis zu 24 Stunden dauern.<\/p>\n        <p class=\"accordion-text\">Sollten Sie ihren Kundenbereich schon genutzt haben aktualisieren wir diesen gerade. In der Regel dauert dies nicht l\u00e4nger als 24 Stunden.<\/p>\n      <\/div>\n    <\/div>\n    <div>\n      <input type=\"radio\" name=\"acc\" id=\"3\">\n      <label for=\"3\" class=\"accordion-label\">Auf der Seite wird dauerhaft nur ein Ladesymbol angezeigt.<\/label>\n      <div class=\"panel\">\n        <p class=\"accordion-text\">Dieses Problem tritt auf, wenn Sie mit einem weiteren Microsoft Account in ihrem Browser eingeloggt sind. Um das Problem zu beheben, gehen Sie wie folgt vor:<\/p>\n      <ul class=\"accordion-text\" style=\"list-style: upper-hexadecimal; list-style-position: inside;\">\n        <li>Melden Sie sich von Ihrem nicht verwendeten Microsoft Konto ab<\/li>\n        <li>L\u00f6schen Sie den gesamten Verlauf Ihres Browsers<\/li>\n        <li>L\u00f6schen Sie alle Websitedaten<\/li>\n        <li>L\u00f6schen Sie alle Cookies<\/li>\n      <\/ul>\n<p class=\"accordion-text\">Au\u00dferdem kann Ihr Kundenbereich nicht angezeigt werden, wenn Sie den Inkognito Modus in Ihrem Browser verwenden, da dabei die Authentifizierung zwischen der Seite und ihrem Dashboard unterbunden wird.<\/p>\n<\/div>\n    <\/div>\n    <div>\n      <input type=\"radio\" name=\"acc\" id=\"4\">\n      <label for=\"4\" class=\"accordion-label\">In meinem Kundenbereich wird nur ein Fehler angezeigt.<\/label>\n      <div class=\"panel\">\n        <p class=\"accordion-text\">Dieses Problem tritt auf, wenn Sie mit einem weiteren Microsoft Account in ihrem Browser eingeloggt sind. Um das Problem zu beheben, gehen Sie wie folgt vor:<\/p>\n      <ul class=\"accordion-text\" style=\"list-style: upper-hexadecimal; list-style-position: inside;\">\n        <li>Melden Sie sich von Ihrem nicht verwendeten Microsoft Konto ab<\/li>\n        <li>L\u00f6schen Sie den gesamten Verlauf Ihres Browsers<\/li>\n        <li>L\u00f6schen Sie alle Websitedaten<\/li>\n        <li>L\u00f6schen Sie alle Cookies<\/li>\n      <\/ul>\n<p class=\"accordion-text\">Au\u00dferdem kann Ihr Kundenbereich nicht angezeigt werden, wenn Sie den Inkognito Modus in Ihrem Browser verwenden, da dabei die Authentifizierung zwischen der Seite und ihrem Dashboard unterbunden wird.<\/p>\n<img decoding=\"async\" class=\"mhds-logo\" style=\"width: 100%;\" src=\"https:\/\/traveldataanalytics.de\/wp-content\/uploads\/2023\/01\/Tableau-Error.png\">\n<\/div>\n    <\/div>\n <div>\n      <input type=\"radio\" name=\"acc\" id=\"5\">\n      <label for=\"5\" class=\"accordion-label\">Auf welchen Ger\u00e4ten kann ich meinen Kundenbereich aufrufen?<\/label>\n      <div class=\"panel\">\n        <p class=\"accordion-text\">Ihr Kundenbereich kann mit jedem Ger\u00e4t aufgerufen werden. Bitte beachten Sie, dass Ihr Kundenbereich ohne JavaScript nicht funktioniert. Sollte ihr Browser JavaScript nicht unterst\u00fctzen, muss ein anderer Browser genutzt werden. Bei Smartphones und kleinen Tablets kann es zu Problemen mit der Darstellung kommen. Dies liegt daran, dass ihr Kundenbereich optimal auf die Gr\u00f6\u00dfe von Laptops und Desktop PCs angepasst ist. Sollten Sie eine Anpassung f\u00fcr kleinere Bildschirme brauchen, nutzen Sie gerne das Supportformular.<\/p>\n<\/br>\n<center>\n        <img decoding=\"async\" class=\"mhds-logo\" style=\"width: 60%; \" src=\"https:\/\/traveldataanalytics.de\/wp-content\/uploads\/2022\/06\/Bildschirmfoto-2022-06-18-an-12.09.55.png\">\n<\/center>\n      <\/div>\n    <\/div>\n <div>\n      <input type=\"radio\" name=\"acc\" id=\"6\">\n      <label for=\"6\" class=\"accordion-label\">Gibt es eine App f\u00fcr meinen Kundenbereich?<\/label>\n      <div class=\"panel\">\n        <p class=\"accordion-text\">Nein, eine eigene App gibt es nicht. Jedoch k\u00f6nnen Sie die Website auf ihrem Android oder iOS Smartphone zu Ihrem Homebildschirm hinzuf\u00fcgen, diese kann dann wie eine eigene App genutzt werden. Eine Anleitung f\u00fcr iOS finden sie hier:<\/p>\n<\/br>\n<center>\n        <img decoding=\"async\" class=\"mhds-logo\" style=\"width: 100%; \" src=\"https:\/\/traveldataanalytics.de\/wp-content\/uploads\/2022\/07\/Anleitung.png\">\n<\/center>\n      <\/div>\n    <\/div>\n  <\/div>\n<p class=\"accordion-text\" style=\"padding-top: 10px; text-align: center;\">Sollte das Problem weiter bestehen, oder es ist nicht aufgef\u00fchrt, k\u00f6nnen Sie eine <a href=\"#form\">Supportanfrage<\/a> erstellen.<\/p>\n<\/div>\n<script>\nfunction deselectableRadios(rootElement) {\n  if(!rootElement) rootElement = document;\n  if(!window.radioChecked) window.radioChecked = {};\n  window.radioClick = function(e) {\n    const obj = e.target, name = obj.name || \"unnamed\";\n    if(e.keyCode) return obj.checked = e.keyCode!=32;\n    obj.checked = window.radioChecked[name] != obj;\n    window.radioChecked[name] = obj.checked ? obj : null;\n  }\n  rootElement.querySelectorAll(\"input[type='radio']\").forEach( radio => {\n    radio.setAttribute(\"onclick\", \"radioClick(event)\");\n    radio.setAttribute(\"onkeyup\", \"radioClick(event)\");\n  });\n}\ndeselectableRadios();\n<\/script>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"Supportanfrage-erstellen\">Supportanfrage erstellen<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignwide formular wow slideInUp select-none\" id=\"form\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><style id=\"wpforms-css-vars-13400\">\n\t\t\t\t#wpforms-13400 {\n\t\t\t\t--wpforms-field-border-radius: 2px;\n--wpforms-field-border-color: #ccc;\n--wpforms-field-border-color-spare: #ccc;\n--wpforms-field-text-color: #333;\n--wpforms-label-color: #333;\n--wpforms-label-sublabel-color: #7f7f7f;\n--wpforms-label-error-color: #ff0000;\n--wpforms-button-border-radius: 2px;\n--wpforms-button-background-color: #063376;\n--wpforms-button-border-color: #063376;\n--wpforms-button-text-color: #fff;\n--wpforms-container-padding: 25px;\n--wpforms-container-border-style: solid;\n--wpforms-container-border-radius: 2px;\n--wpforms-container-border-color: #ccc;\n--wpforms-background-color: #efefef;\n--wpforms-page-break-color: #dddddd;\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-container-save-resume wpforms-render-modern\" id=\"wpforms-13400\"><form id=\"wpforms-form-13400\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"13400\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/3199?wpforms_form_id=13400\" data-token=\"7370422492f448ab83e20573132a1b91\" data-token-time=\"1777684698\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-page-indicator circles\" data-indicator=\"circles\" data-indicator-color=\"#063376\" data-scroll=\"0\" role=\"progressbar\" aria-valuenow=\"1\" aria-valuemin=\"1\" aria-valuemax=\"2\" tabindex=\"-1\" data-allow-page-navigation=\"1\"><div class=\"wpforms-page-indicator-page active wpforms-page-indicator-page-1\" data-page=\"1\" role=\"button\" tabindex=\"0\" aria-label=\"Go to page 1\"><span class=\"wpforms-page-indicator-page-number\" style=\"background-color:#063376\" data-page=\"1\">1<\/span><span class=\"wpforms-page-indicator-page-title\">Kontaktdaten<\/span><\/div><div class=\"wpforms-page-indicator-page  wpforms-page-indicator-page-2\" data-page=\"2\" role=\"button\" tabindex=\"0\" aria-label=\"Go to page 2\"><span class=\"wpforms-page-indicator-page-number\"  data-page=\"2\">2<\/span><span class=\"wpforms-page-indicator-page-title\">Problembeschreibung<\/span><\/div><\/div><div class=\"wpforms-field-container\"><div class=\"wpforms-page wpforms-page-1 \" data-page=\"1\"><div id=\"wpforms-13400-field_8-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-id=\"8\"><\/div><div id=\"wpforms-13400-field_3-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"3\"><input type=\"hidden\" id=\"wpforms-13400-field_3\" name=\"wpforms[fields][3]\"><\/div><div id=\"wpforms-13400-field_4-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-13400-field_4\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13400-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-13400-field_4-error\" required><\/div><div id=\"wpforms-13400-field_5-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-13400-field_5\">E-Mail-Adresse <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-13400-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" spellcheck=\"false\" aria-errormessage=\"wpforms-13400-field_5-error\" required><\/div>\t\t<div id=\"wpforms-13400-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-13400-field_1\" >E-Mail-Adresse Screenshots Telefonnummer<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-13400-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-13400-field_6-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-13400-field_6\">Telefonnummer<\/label><input type=\"tel\" id=\"wpforms-13400-field_6\" class=\"wpforms-field-large wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][6]\" aria-label=\"Telefonnummer\" aria-errormessage=\"wpforms-13400-field_6-error\" ><\/div><div id=\"wpforms-13400-field_7-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-id=\"7\"><div class=\"wpforms-clear wpforms-pagebreak-left\"><button class=\"wpforms-page-button wpforms-page-next wpforms-disabled\"\n\t\t\t\t\tdata-action=\"next\" data-page=\"1\" data-formid=\"13400\" aria-disabled=\"true\" aria-describedby=\"wpforms-error-noscript\">Weiter<\/button><\/div><\/div><\/div><div class=\"wpforms-page wpforms-page-2 last \" data-page=\"2\" style=\"display:none;\"><div id=\"wpforms-13400-field_10-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-13400-field_10\">Bitte beschreiben Sie das Problem <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-13400-field_10\" class=\"wpforms-field-large wpforms-field-required\" 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